People also ask
What is an internal customer?
What is an internal customer? Internal customers have a relationship with, and within, your company, either through employment or as partners who deliver your product or service to the end user, the external customer. Less obvious but certainly still significant, stakeholders and shareholders are also internal customers.
What are external customers?
External customers are the people that pay for and use the products or services your company offers. When brainstorming problems and designing solutions, these customers are who you鈥檙e designing for.
Who are the customers of a business?
Less obvious but certainly still significant, stakeholders and shareholders are also internal customers. All of these may or may not purchase your product or service. External customers have been inherent in business since people started making and selling products鈥攁 long time!
Who supports the 鈥渆xternal customers only鈥?mindset?
Many employees in IT, customer service, and other customer-facing roles also support the 鈥渆xternal customers only鈥?mindset because it leads to better alignment across the organization.